Certified Course in
Airport Ground Staff & Customer Service

Train for a Bright Career in Aviation and Hospitality

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What This Course Offers You

Are you ready to soar high in the aviation and hospitality industries? United Aviation Academy is proud to offer certified, industry-relevant courses in Airport Ground Staff Operations and Customer Services tailored for Retail and Hotel sectors. Whether you're dreaming of working at an international airport or providing top-tier service in luxury hospitality, our training programs are designed to open doors to exciting career opportunities.

Training Session
Communication Class
Hospitality Training
Program Structure:
  • • Presentation and Communication Skills
  • • Grooming Skills
  • • Customer Service
  • • Interview Skills
  • • Aviation Opereations
  • • Aircraft and Airport Basics
  • • Passenger Handling
  • • Baggage Handlings
  • • Load, Trim, Cargo and DGR
  • • Introduction to Retail
  • • Understanding the Retailer
  • • Setting up a Retail Store
  • • Building a Retail Brand
  • • Retail Store Success
  • • Customer Orientation in the Retail Industry
  • • Foreign Exchange

Career Opportunities After the Course

Upon successful completion, students can apply for a wide variety of roles, including:
  • • Guest Services Personnel
  • • Guest Service Supervisor
  • • Passenger Service Staff
  • • Cargo Handling Staff
  • • Retail Operations
  • • Retail Store Executive
Cabin Crew

Eligibility Criteria

  • Minimum Qualification: 10+2 (any stream)
  • Age Limit: 17–25 years (may vary depending on the job role)
  • Good communication skills and professional attitude
  • Basic knowledge of English preferred

Course Duration

6 to 12 months, depending on the program format (regular or fast-track)

✈️ Take the First Step Towards a Bright Career!

Join United Aviation Academy and get ready to work in airports, airplanes, hotels, or tour companies — in India or even abroad. Your dream career is just one step away.

Apply Now